Softeners

Softeners lessen the impact of a direct question and possible rejection by softening voice tone or preamble such as “Would you be willing to tell me ….?

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Spatial Anchoring

Spatial Anchoring is a term referring to the way of using physical location as an anchor. For example, an individual might associate a particular state with a particular location. Later, when they want to access that state, they can easily and effectively do so by returning to that location. Spatial anchoring is often used to […]

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State

State is the mental and physical position, often referred to as ‘state of mind’, from that a person is behaving. The state we are in affects our interpretation of particular experience and our resulting capabilities. Each individual will respond to internal and external stimuli differently, depending upon the state they are in at a particular […]

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Stimulus Response

Stimulus Response is an association between an experience and a subsequent reaction. It is founded on the natural learning process Ivan P. Pavlov discovered when he correlated the ringing of a bell to the secretion of saliva in dogs.

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Strategy

Strategy is a set of explicit mental and behavioral steps used to achieve a specific goal or outcome. In NLP, a key aspect of a persons strategy is the representational systems used to carry out the specific steps to reach the objective.

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Surface Structure

Surface Structure are the words or language used to describe or represent the actual primary sensory representations stored in the brain.

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Synesthesia

Synesthesia is the overlap between two separate representational systems. It is characterized by phenomena like see-feel circuits, in that a person derives feelings from what they see, and hear-feel circuits, in that a person gets feelings from what they hear.

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Systemic

Systemic has to do with looking at relationships and consequences over time and space rather than a linear cause and effect.

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Timeline

Timeline is the way we store pictures, sounds, and feelings of our past, present and future. This refers to the unconscious method we have for storing and organizing our memories, and our plans or goals for the immediate and distant future. 

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Transderivational Search

Transderivational Search is the act of discovering meaning that may not be explicit or implicit on the surface. When a person is asked to ‘go inside and think of a time when …’ they will often do a transderivational search and search their memories, beliefs, desires, etc. for an event that matches the meaning of […]

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Translating

Translating is connecting the meaning of one representation to the same meaning in another representation.

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Downtime

Downtime is when a person is focused on what is occurring internally with their internal processes.

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Uptime

Uptime is when an individual is paying attention to what is going on around them, externally, in their surrounding environment. It is the opposite ‘downtime’.

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Values

Values are the core things that are important to each person – not objects or people, yet regarding concepts such as learning, health, wisdom, respect and life. 

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Sensory-Based Description

Sensory-Based Description is information that is directly observable and verifiable by the senses. It is the difference between “The lips are removed taut, some parts of her teeth are showing and the edges of her mouth are higher than the main line of her mouth” and “She’s happy” – that is an interpretation.x

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Sensory Acuity

Sensory Acuity is the process of learning to make finer and more useful distinctions about the sensory information we experience. It focuses on the realization that there is much more going on around us than we are normally aware of.

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Secondary Gain

Secondary Gain is where an apparently negative or problematic behavior actually provides a positive or beneficial end result in some way. For example, smoking may help a person to relax or interact socially with a particular group of people. A Secondary Gain makes the problematic or unwanted behavior more likely to continue, unless specifically addressed.

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Resourceful State

Resourceful State is the neurological and physiological experience when a person feels resourceful or confident in their capabilities. 

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Requisite Variety

Requisite Variety is the flexibility of thought and behavior. It signifies that whoever has the greatest flexibility in behavior will have the greatest influence over any situation they are in.  This term originates from the Law of Requisite Variety, which originated in cybernetics and systems thinking.

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Representational System Primacy

Representational System Primacy is the systematic use of one sense over the others to process and organize in a given context. Primary representational system will determine many personality traits as well as learning capabilities. See also Primary or Preferred Representational System.

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Reframing

Reframing is a process where new choices or behaviors are established to replace undesired ones while satisfying the same positive intention yet without the problematic by-products. Reframing applies the understanding that the response to a sensory experience is not based on what is going on in sensory experience – it is based on the meaning that the person […]

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Rapport

Rapport is the presence of trust, harmony, and co-operation between people. A relationship or state of having trust and mutual responsiveness with others. Rapport often occurs naturally, and one of the focuses of NLP is learning how to consciously develop it with someone, quickly and easily. Breaking rapport can also be useful in some circumstances. Rapport can be easily […]

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Process and Content

Process is about how it is done whereas Content is what is done. What you say is content and how you say it is process. For example the Swish Pattern works with smoking, over-eating, nail-biting, and many other habits, because it works not with the behavior itself but with the way in that an individual is compelled […]

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Primary System

Primary System (Preferred System) is the representational system that an individual uses most to think consciously and organize his or her experience.

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Preferred System

Preferred System (Primary System) is the representational system that an individual uses most to think consciously and organize his or her experience.

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Predicates

Predicates are process words that a person selects to describe a subject, such as verbs, adverbs, and adjectives. Predicates are used in NLP to identify what representational system a person is using to process information (eg. I see what you mean? That rings a bell?).

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Polarity

The mind compares sensory information to stored models or ideas of how reality has been previously experienced and organized. Upon receiving a sensory impression the mind matches the impression to the stored images. If the individual initially notices the aspects that match the image, this is called a positive responder. If the person notices the […]

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Perceptual Position

Perceptual Position is a particular perspective or point of view. In NLP there are three general positions one can take while engaging in an experience. First position involves experiencing something through our own eyes associated in a first person point of view. Second position involves experiencing something as if we were in another person’s shoes. Third […]

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Perceptual Filters

Perceptual Filters refers to the unique ideas, experiences, beliefs and language that shape each persons model of the world.

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Pacing

Pacing is a method used to establish rapport by matching certain aspects of their behavior to those of the person with whom they are communicating. It’s also referred as matching or mirroring.

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Overlap

Overlap is the process of using one representational system to gain access to another, for example, picturing a scene and then hearing the sounds in it.

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Out Framing

Out Framing is setting a frame that excludes possible objections, such as “I will answer any question, except questions about the color”. This is an important concept in meetings and presentations.

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Open Frame

Open Frame is an opportunity for someone to raise any comments or questions about the material that interests them.

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Non-Verbal

Non-Verbal refers to communication without words. Usually referring to the analogue portion of our behavior such as tone of voice or other external behavior.

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Neuro-Logical Levels

Neuro-Logical Levels is a model put forward by Robert Dilts for organizing the elements that make up human psychology. It is hierarchical in nature, where each level encompasses the lower, and has more impact and influence on our personality. The levels are (from highest to lowest): Mission Identity Beliefs Capabilities Behaviors Environment

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Neuro-Linguistic Programming (NLP)

Neuro-Linguistic Programming is the study of the structure of subjective experience and what can be learned from the resulting discoveries. A behavioral model and set of explicit skills and techniques founded by John grinder and Richard Bandler in 1975. Defined as the study of the structure of subjective experience. NLP studies the patterns or “programming” […]

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Modeling

Modeling is the act of observing and documenting the successful behaviors of other people. This involves the process of analyzing behaviors, physiology, beliefs and values, internal states and strategies so they can be replicated and recreated. 

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Model

Model is a functional description of how something operates or functions.

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Mirroring

Mirroring is consciously matching portions of another person’s behavior in order to gain rapport. It is an effect that occurs naturally in everyday communication and can be used to increase the level of rapport felt between people. See also Matching. Enhance your ability to establish rapport and to model excellence. This pattern builds a useful “second position” […]

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Metaphor

A metaphor is a figure of speech that describes a subject by asserting that it is, on some point of comparison, the same as another otherwise unrelated object. Metaphor is a type of analogy and is closely related to other rhetoricalfigures of speech that achieve their effects via association, comparison or resemblance including allegory, hyperbole, […]

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Meta Program

Meta Program is a level of mental programming that determines how we sort, orient to, and interpret our experiences. A process by that one sorts through multiple generalizations simultaneously. Meta Programs control how and when a person will employ a specific set of actions in a given context.

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Meta Model

Meta Model is a model developed by John Grinder and Richard Bandler that identifies categories of language patterns that can be problematic or ambiguous.

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