Agreement Frame

The Agreement Frame is a strategy to redirect a person’s argumentative energy rather than attempting to overcome it. The Agreement Frame is one of the best methods to reduce resistance or contention when communicating with people, especially during negotiations. It also works well to neutralize bully-like criticism. In a business or professional context, the agreement frame takes one […]

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Relevancy Frame

The Relevancy Frame (also known as a Relevancy Challenge) is specifically intended to help keep communication flowing in a desired direction. You can keep a person focused on a preferred topic by asking questions about how their comment, statement or question is relevant to the current goal of the meeting or interaction. Some examples of […]

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